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At Hartley Appliance Repairs we protect your personal data in line with the requirements of the General Data Protection Regulation (GDPR). The European Data Protection Regulation is applicable as of May 25th, 2018 in all member states to harmonize data privacy laws across Europe.

We reserve the right to modify this privacy policy at any time. Last modified 13th March 2023.

1. What information do we collect?

We receive, collect and store any data you enter on our website or provide us with in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the internet. We may use software tools to measure and collect session information, including page response times, length of visit to certain pages and page interaction information. We also collect any personal information that you provide us with such as name, email, contact number, communications and reviews. 

1.1 Why do we collect such information?

We collect such non-personal and personal information as stated in section 1 for the following purposes:

  • To provide and operate our repair services

  • To provide our customers with ongoing technical support

  • To contact our customers regarding upcoming appointments

  • To comply with any applicable laws and regulations

If you don't want us to collect/process your information anymore please email us on:

2. How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the platform. provides us with the online platform that allows us to provide our services to you. Your data may be stored through's data storage, databases and the general applications. They store your data on secure servers behind a firewall.

3. How do we communicate with our site visitors?

We will contact you if you fill in our enquiry form, requesting our services.  We collect your email and contact number and so could contact you via either medium. If you have a preferred form of contact, please let us know in your message.

What cookies do we use?

We only use essential cookies; you can find out more about why these are placed on our site here:

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